Privacy Policy

Last updated:

Who we are

This website is operated by Graphene-BSM Ltd ("we", "us"), registered in England & Wales (company number 12578427), with its registered office at Initial Business Centre, Unit 7 Wilson Business Park, Manchester, England, M40 8WN. Our team operates day-to-day from Ho Chi Minh City, Vietnam.

What this policy covers

This policy covers this website only — graphene-bsm.com and its pages. It does not cover the products we build, which have their own privacy policies (for example, Bamboo OS and Bamboo Assist Marrakech publish their own policies within their respective apps).

Information we collect

This site does not use cookies, analytics, or tracking scripts. The only information we receive is what you choose to send us directly:

• Via the contact form, which opens your own email client — the message goes straight to our inbox, not through a third-party form service.
• Via direct email, if you write to us.

Like any website, our hosting provider (Cloudflare) processes standard technical request data such as IP address and user agent to deliver the site and keep it secure. We do not use it for tracking or profiling.

How we use it

We use the information you send solely to respond to your enquiry. We do not sell, rent, or share it with third parties for marketing purposes.

How long we keep it

We keep enquiry correspondence for as long as reasonably necessary to handle the conversation and any resulting engagement, and delete it when it's no longer needed.

Your rights

If you are in the UK or EU, you have rights under UK GDPR / EU GDPR to access, correct, or request deletion of personal data we hold about you. Contact [email protected] to exercise these rights.

Changes to this policy

We may update this policy as the site evolves. The "last updated" date above reflects the latest revision.